General Questions

R A & K Haulage is a professional logistics and transport company based in Peterborough, UK. We specialize in freight haulage, container transport, port services, and the sale of containers and modular buildings. With over 15 years of experience, we provide reliable, secure, and efficient transport solutions across the UK and Europe.

We provide services throughout the United Kingdom and across Europe. Our operations are strategically located in Peterborough with excellent access to major UK ports including Felixstowe, Tilbury, Southampton, and other key terminals. We can arrange transport to virtually any destination in the UK and Europe.

Yes, absolutely! R A & K Haulage is fully licensed and carries comprehensive insurance coverage. This includes goods in transit insurance, public liability insurance, employers' liability, and full vehicle insurance. We comply with all UK and EU transport regulations to ensure your cargo is protected at all times.

Our office is open Monday to Saturday from 09:00 to 18:00 (Sales) and 09:00 to 20:00 (Admin). We are closed on Sundays. You can reach us during business hours or leave a message, and we'll respond first thing the next business day.

Getting a quote is easy! You can fill out the contact form on our website, call us at +44 00 000 000 00, or email us at [email protected]. We aim to provide detailed quotes within 24 hours. For urgent requests, we can often provide preliminary quotes within a few hours during business hours.

Services & Transport

We transport a wide variety of cargo including general freight, containers (20ft, 40ft, 45ft), palletized goods, heavy machinery, construction materials, and specialized loads. Our fleet is equipped to handle standard, oversized, and temperature-controlled cargo. Contact us to discuss your specific transport needs.

Yes! We provide 24/7 emergency transport services for urgent and time-sensitive deliveries. Our team can mobilize quickly to meet tight deadlines and critical transport requirements. Call us immediately for emergency transport, and we'll do our best to accommodate your urgent needs.

Yes, we provide real-time tracking and regular updates for all shipments. You'll receive status updates via email or phone calls, and you can contact our team anytime for the latest information on your delivery. We believe in transparent communication and keeping our customers informed throughout the entire transport process.

Absolutely! We specialize in port collection and delivery services from all major UK ports including Felixstowe, Tilbury, Southampton, London Gateway, and more. We handle all customs documentation, port procedures, and coordinate with shipping lines to ensure smooth and efficient collection and delivery of your containers.

We maintain an excellent on-time delivery rate of 98%. We achieve this through careful route planning, proactive communication, experienced drivers, and well-maintained vehicles. In the rare event of delays due to unforeseen circumstances, we immediately notify our customers and provide updated delivery schedules.

Yes, we provide international transport services across Europe. Our experienced team handles all customs documentation, border crossings, and international shipping requirements. We work with trusted partners throughout Europe to ensure seamless door-to-door delivery for international shipments.

Pricing & Payment

Our pricing varies depending on several factors including distance, cargo type, weight, urgency, and specific requirements. We offer competitive rates and provide transparent, detailed quotes with no hidden fees. Contact us with your specific needs, and we'll provide a customized quote within 24 hours.

Emergency and urgent transport services may incur additional charges due to expedited scheduling and resource allocation. However, we always discuss pricing upfront and provide clear quotes before proceeding. For regular customers, we often offer preferential rates for urgent requests.

We accept various payment methods including bank transfers (BACS), credit/debit cards, and cash for container sales. For regular business customers, we offer credit terms subject to account approval. Payment terms and methods will be clearly outlined in your quote and invoice.

No! We believe in complete transparency. All costs are clearly outlined in our quotes including transport, fuel surcharges (if applicable), port fees, customs clearance, and any additional services. If any unforeseen charges arise, we'll contact you immediately for approval before proceeding.

Yes, we value our long-term customers and offer competitive rates for regular business. We can arrange contract pricing for frequent shipments and provide volume discounts. Contact us to discuss your ongoing transport needs, and we'll create a customized pricing package that offers excellent value.

Containers & Modular Buildings

We offer a wide range of container sizes including 10ft, 20ft, and 40ft standard and high-cube containers. We also have specialized containers such as refrigerated units, open-top containers, and flat racks. Both new and used containers are available depending on your requirements and budget.

Yes! We offer comprehensive customization services including additional doors and windows, internal partitions, insulation, electrical installations, lighting, shelving, custom paint colors, and HVAC systems. We can transform containers into offices, workshops, storage units, or any other specialized use. Contact us to discuss your customization requirements.

Absolutely! We provide professional delivery and positioning services throughout the UK. Our experienced drivers use specialized equipment to safely transport and place containers exactly where you need them. Delivery costs depend on the distance and site accessibility. We'll provide a complete quote including delivery when you inquire.

New containers (one-trip containers) have only made one voyage and are in pristine condition with minimal wear. Used containers may show signs of previous use such as dents, rust spots, or paint wear but are still structurally sound and watertight. Used containers offer excellent value for money. We thoroughly inspect all containers to ensure they meet quality standards.

Modular buildings have countless applications including site offices, portable cabins, security posts, classrooms, medical facilities, retail units, storage rooms, canteens, changing rooms, and temporary accommodation. They're ideal for construction sites, events, businesses needing additional space, schools, and emergency housing. They can be configured to meet virtually any space requirement.

Yes! We encourage customers to view containers before purchasing. You're welcome to visit our facility in Peterborough to inspect containers in person. We can also provide detailed photos and condition reports for remote buyers. Simply contact us to arrange a viewing appointment at your convenience.

Planning permission requirements vary depending on location, intended use, and duration. In many cases, temporary container placement for storage doesn't require permission, but permanent installations or conversions may need approval from your local council. We recommend checking with your local planning authority. We can provide guidance based on our experience, but final permission is your responsibility.

Still Have Questions?

Can't find the answer you're looking for? Our friendly team is here to help! Reach out and we'll respond within 24 hours.

+44 00 000 000 00

Mon-Sat 09:00-20:00

[email protected]

24/7 Email Support

24/7 Emergency

Always Available

Frequently Asked Questions

General

Services

Pricing

Containers

General Questions

Services & Transport

Pricing & Payment

Containers & Modular Buildings

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